How do I activate/deactivate my call forwarding to the answering service?
To activate your call forwarding and forward your calls to the answering service. From the main line on your receptionist’s console, follow these simple steps:
Dial * 72 (* 70 if you have centrex lines)
You will hear three (3) beeps followed by a dial tone.
Dial the seven digit call forwarding telephone number assigned to you by Tele-Page.
Let the call ring one full ring, then hang up.
Immediately redo the same procedure a second time.
The only difference will be that instead of hearing ringing you will hear two (2) beeps.
This is the confirmation sign that your call forwarding has been activated.
To de-activate your call forwarding and re-establish calls to your telephone console. From the main line on your receptionist’s console, follow these simple steps:
Dial * 73 (*71 if you have centrex lines.)
You will hear two beeps.
This is the confirmation that your call forwarding has been de-activated.
How can I access my voice mailbox to pick up my messages ?
Call 514-359-5555
Press 1 for English
Enter your Client Number followed by the # sign
Enter your passcode followed by the # sign
The system will advise you if you have messages
Press 7 to listen to message
Press 3 to delete a message
Press 5 to save a message
Press 6 to skip a message
Press 7 to replay a message
Press 8 for options
Press 9 to hang-up
Note: By default, your unheard messages are saved in the voice mailbox for seven (7) days and your heard messages are automatically purged twenty-four (24) hours after they are listened to.
We suggest to all of our clients to verify the status of the battery, you must have an alkaline battery, next if the pager is still defective you can pass by our offices Monday through Friday 8:30 am to 5pm , we do in house repair of pagers (please take note that we need at least 30 minutes to repair a pager) . We also repair pagers that are not on the Télé-page frequency. If you want to upgrade the model of your pager you do not have to change your pager number.
In the event of a power failure, how can I call forward my calls to the answering service ?
You will need a touch tone telephone set that does not require electrical power to function. If you do not have one we recommend you acquire such a telephone set before the need arises.
You will then be able to call forward your calls as usual.
