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Awards/Distinctions

FOR IMMEDIATE RELEASE                             CONTACT:  Linda Osip

Monday, September 28, 2009                                 (800) 896-1054

Outstanding Service Brings National Award

TELE-PAGE Wins CAM-X Award of Excellence

TELE-PAGE of Montreal, QC has been honoured with the exclusive 2009 Award of Excellence for the thirteenth year. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. TELE-PAGE was presented with the award recently at the CAM-X 45^th Annual Convention and Trade Show held at the Delta Grand Okanagan, Kelowna, BC.

Independent judges are contracted by CAM-X to evaluate message services throughout Canada over a six-month period.  The criteria for scoring include courtesy, response time, accuracy and overall service to their clients.  If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence.  The program is now in its 20^th year.

"The Award of Excellence program offers the industry the kind of quality testing and benchmarking that is essential to help establish the kind of service levels that are being demanded by our customers.” says CAM-X President Mary Anne Straw.   “We congratulate TELE-PAGE for their achievements.”

Founded in 1964, CAM-X began as a national trade Association representing live answering services.  The Canadian Call Management Association now encompasses companies across Canada offering specialized and enhanced operator based services including: call centres, contact centres, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.

Now a thirteen-time winner TELE-PAGE earned the Diamond Plus Award for thirteen years. CAM-X extends its congratulations to the staff of TELE-PAGE on their proven quality service to their customers.

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