Tele-Page, of Montreal, QC has been honored with the exclusive 2009 Award of Excellence.  The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Tele-Page was presented with the award at ATSI’s 2009 Annual Convention held at the Westin Convention Centre in Pittsburgh, PA.

After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry.  If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence.

"The ATSI Award of Excellence offers the industry the kind of quality testing and benchmarking that is essential to help us establish the kind of service levels that are being demanded by our customers. There are no winners or losers in this program: participation itself guarantees you will provide a higher level of service !" says ATSI President, Dennis O'Hara.

Now a two-time winner, Tele-Page earned the Bronze Award for two consecutive years.

ATSI extends its congratulations to the staff of Tele-Page on their proven quality service to their customers.