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Awards/Distinctions

FOR IMMEDIATE RELEASE                                 CONTACT:  Linda Osip

Monday, November 20, 2006                                                 (800) 896-1054

Outstanding Service Brings National Award

Tele-Page  Wins CAM-X Award of Excellence

Tele-Page, of Montreal, QC has been honoured with the exclusive 2006 Award of Excellence for the tenth consecutive year. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery.  Tele-Page was presented with the award recently at the CAM-X 42^nd Annual Convention and Trade Show held at the Omni Hotel in Cancun, Mexico

Independent judges are contracted by CAM-X to evaluate message services throughout Canada over a six-month period.  The criteria for scoring include courtesy, response time, accuracy and overall service to their clients.  If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence.  The program is now in its’ 17^th year.

"In this industry, we measure customer service with the caller's experience as paramount to the overall success of the call." Says Cam-X President Pat Vos. "The Award of Excellence provides a best practice standard and we congratulate the staff of Tele-Page for their achivements." 

Founded in 1964, CAM-X began as a national trade Association representing live answering services.  The Canadian Call Management Association now encompasses companies across Canada offering specialized and enhanced operator based services including: call centres, contact centres, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.

Now a ten-time winner Tele-Page earned the Diamond Award for ten consecutive years. CAM-X extends its congratulations to the staff of Tele-Page on their proven quality service to their customers.

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